Approving more than 76,000 overpayment waivers (with more to come) of state and federal benefits paid during the global pandemic, waiving more than $555 million.Rebuilding the UI Trust Fund to more than $2.3 billion (and growing), from which weekly benefits are paid to workers.Revamping the agency’s public website at /UIA to be more user-friendly and responsive for those accessing services using cell phones or tablets.Reassigning staff and resources to address the largest categories of claims that are contributing to the agency’s case backlogs.Securing a more than $2.3 million equitable access and communications grant from the USDOL Tiger Teams initiative to redesign and simplify how UIA engages with employers and develop a help center for accessing agency services.Scoring 100 percent for the third year in a row from the USDOL, meeting the reasonable assurance of quality benchmark for employer audits in 2022, 2021, and 2020.Launching the UIA Modernization Workgroup, with representatives from labor, the business community and jobless advocates, to advise the agency on significant improvements in how it can better serve Michigan workers and employers.Working with the state Department of Attorney General, federal prosecutors, and local law enforcement, the UIA puts fraudsters on notice: If you steal money meant for Michigan workers and paid by Michigan businesses, you will be found and prosecuted. To date, 162 people have been charged, 91 convicted, and 69 sentenced. The unemployment insurance examiners and regulation agents will work in UIA’s Fraud and Investigations Division through June 2024.ĭirector Dale recently appointed a Legal Advisor to lead the agency's Legal and Compliance Bureau, which leverages collaborative anti-fraud practices to pursue bad actors. Department of Labor (USDOL) to hire 30 new limited term employees to pursue bad actors and recover federal and state money stolen from taxpayers. UIA’s aggressive anti-fraud efforts will be bolstered with the award of a $2,609,000 grant from the U.S. The Advocacy Program provides free legal advice to workers and employers who appeal UIA determinations. The agency’s Advocacy Program has also been strengthened with the addition of new advocates, who are having their pay boosted by 30 percent. The new system, expected to be fully functional in 2025, will incorporate an updated design with robust anti-fraud measures for efficient claims filing and tax processing. MiWAM uses 2010 technology to address very different needs of 2020 and beyond. UIA is in the design phase of its new computer system, which will replace the decade-old MiWAM system used by claimants to file for benefits and employers to pay unemployment taxes. Correspondence to employers and claimants are being redesigned using a human-centered approach to make letters easier to understand. Also new are First-time Filer Coaching Sessions, where applicants can talk with a UIA employee to get any filing questions answered. UIA has partnered with the Detroit nonprofit design studio Civilla to launch the Claimant Roadmap, a resource that easily explains in six steps how to apply for and understand unemployment benefits. Timely access to the tax forms is one way the UIA is providing exemplary customer service under Director Julia Dale, whose goal is to transform the agency into a national model of fast, fair, and fraud-free service. If you received a tax form but did not apply for unemployment benefits in 2023, you could be a victim of identity theft. If you believe that to be the case, fill out and submit a Statement of Identity Theft. If you believe your form is incorrect, request a revised statement by downloading and submitting a Request to Correct Form 1099-G. However, you may have received a lesser amount than is shown due to automatic deductions, such as to repay a benefits overpayment or to fulfill court-ordered payments. The form shows the total amount of benefits that were paid to you and how much was withheld for state and federal taxes.
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